Supervisor Repair & Maintenance

Supervises and manages a team of technicians to repair and maintain EDC Android devices. Conducts quality control on repair work by testing EDC devices with pairing simulations and transaction tests. Provides training and development to the team of technicians. Able to communicate with vendors or EDC device manufacturers for repair and device development (improvement). Able to classify the type of EDC device damage into light, medium, and heavy categories.

Responsibilities:

• 
  
• Lead and supervise a team of technicians in repairing and maintaining EDC devices
  
• Ensure the quality and efficiency of repairs.
  
• Classify the type of repair damage into light, medium, and heavy categories.
  
• Identify and resolve technical issues related to EDC Android devices.
  
• Provide training and development to the team of technicians.
  
• Coach technicians and the team
  
• Evaluate the performance and performance of the team of technicians.
  
• Prepare reports and documentation for management regarding the repair and maintenance of EDC Android devices.
  
• Coordinate with other departments related to the repair and maintenance of EDC Android devices.
  
• Understand the Quality Procedures for Repair and Maintenance of EDC Android Devices and be able to create SOP (Standard Operation Procedure) and SMP (Standard Maintenance Procedure) for EDC Android devices.
  
• Ensure compliance with applicable standards and procedures.
  
• Communicate and coordinate with EDC device vendors or manufacturers for repair and improvement of EDC devices.
  

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.
PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world.