It Support Officer At Kompastv
uraian tugas
- Support monitoring and maintain Newsroom system application and backoffice support
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
- Diagnosis and Investigation any issue occurs and communicate incident to stakeholders
- Resolution and recovery any issue occurs
- Follow the SLA for issues with respect to the severity.
- Maintain a record of all work efforts in the service desk system to provide quantitative measures on system performance
Kompas Gramedia, through its more than 50 years of history, is striving for one goal:
enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation;
strengthening and expanding our solid business pillars by developing new digital business initiatives.
Our vision is to enlight all the people in Indonesia with all the knowledge we have.
Kompas Gramedia, through its more than 50 years of history, is striving for one goal:
enlightening and empowering Indonesia. To ensure that we are able to serve the nation for another 50 years, we are undergoing a digital transformation;
strengthening and expanding our solid business pillars by developing new digital business initiatives.
Our vision is to enlight all the people in Indonesia with all the knowledge we have.